Terms & Conditions
Please read these terms and conditions carefully before using our services.
1. General
These General Terms and Conditions (GTC) govern the business relationship between CAFFORA and its customers. By placing an order, you agree to these terms.
2. Products and Pricing
All prices are listed in the applicable regional currency and include VAT where applicable. We reserve the right to adjust prices at any time. Orders are confirmed at the price valid at the time of order placement.
3. Orders and Delivery
Orders can be placed through our website or by contacting our sales team directly. Delivery times are estimates and may vary depending on product availability and shipping destination.
4. Payment
Payment terms will be agreed upon individually for B2B customers. Standard payment is due within 30 days of invoice date.
5. Returns and Complaints
If you are not satisfied with the quality of our products, please contact us within 14 days of delivery. We will work with you to find a satisfactory solution.
6. Liability
CAFFORA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7. Data Protection
We handle your personal data in accordance with our Privacy Policy and applicable data protection laws.
8. Governing Law
These terms are governed by and construed in accordance with the laws of Switzerland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Zurich.